Privacy Policy

We may collect personal information directly from you when you:

• Submit a form on our website.
• Complete a lead generation form on Meta, Facebook, Instagram, LinkedIn or another advertising platform.
• Request a Free Missed Job Recovery Audit or another Griphhy audit/service.
• Book a call or consultation.
• Contact us by email, phone, LinkedIn message, WhatsApp or another communication channel.
• Become a client or supplier.
• Interact with our website, adverts or marketing content.

The information we collect may include:

• Name.
• Business name.
• Job title or role.
• Email address.
• Phone number.
• Company website.
• Business type or sector.
• Company size.
• Information about your business processes, enquiries, quote follow-up, admin workflows or automation needs.
• Communication history with us.
• Advertising form responses.
• Call booking information.
• Website usage data, such as pages visited, form submissions, ad clicks and device/browser information.

We do not intentionally collect special category personal data, such as health data, political opinions, religious beliefs or biometric information.

If you submit your details through a Meta, Facebook, Instagram or LinkedIn lead form, the information you provide may be shared with Griphhy so we can respond to your enquiry.

This may include your name, email address, phone number, company name, job title and any answers you provide to form questions.

For example, if you request a Free Missed Job Recovery Audit, we may use your information to contact you about your enquiry, understand your current business processes, and discuss relevant Griphhy services.

Meta and LinkedIn may also process your personal data separately under their own privacy policies. We are not responsible for how those platforms process your information outside of the information they provide to us through our advertising campaigns.

We may use your personal information to:

• Respond to your enquiry.
• Contact you about an audit, consultation or service you requested.
• Book and manage sales or discovery calls.
• Understand your business needs.
• Provide AI automation, workflow automation and digital systems services.
• Prepare proposals, audits, recommendations or project plans.
• Send relevant follow-up messages about Griphhy services.
• Manage client relationships.
• Improve our website, advertising, services and customer experience.
• Measure the performance of our advertising campaigns.
• Keep internal records.
• Comply with legal, accounting and tax obligations.

We may contact you by email, phone, LinkedIn message, SMS, WhatsApp or another business communication method, depending on the details you provide and the nature of your enquiry.

You can ask us to stop contacting you at any time.

Where UK data protection law applies, we rely on one or more lawful bases to process personal data. These may include:

We may send relevant business-to-business communications about Griphhy services where you have requested information from us, submitted a lead form, booked a call, or where we believe our services may be relevant to your business role.

You can opt out of marketing or follow-up communications at any time by:

• Clicking an unsubscribe link, where available.
• Replying to our message asking not to be contacted again.
• Contacting us at contact@griphhy.com.

We will not sell your personal information to third parties.

Griphhy may use AI, automation, CRM, workflow and productivity tools to help manage enquiries, organise business information, draft responses, summarise notes, track follow-ups and deliver services.

Where we use these tools, we aim to use personal information only where necessary and appropriate.

We do not use AI to make solely automated decisions about individuals that would have a legal or similarly significant effect on them.

Our website may use cookies, pixels, tags and similar technologies to:

• Understand how visitors use our website.
• Measure advertising performance.
• Improve website functionality.
• Retarget visitors with relevant advertising.
• Analyse campaign results from platforms such as Meta, LinkedIn, Google or other advertising providers.

These technologies may collect information such as your IP address, device type, browser type, pages visited, ad interactions and general location information.

Where required, we will ask for consent before placing non-essential cookies or tracking technologies.

You can usually control cookies through your browser settings or through any cookie banner or preference tool available on our website.

We may share personal information with trusted service providers who help us operate our business, including:

• CRM providers.
• Email and communication platforms.
• Calendar and scheduling tools.
• Cloud storage providers.
• Website hosting providers.
• Analytics providers.
• Advertising platforms such as Meta and LinkedIn.
• Payment, accounting and invoicing providers.
• Professional advisers, such as accountants, lawyers or consultants.
• Contractors or delivery partners working with Griphhy on client projects.

We only share information where necessary and expect our service providers to protect personal information appropriately.

We may also share information if required by law, regulation, court order or legal process.

Some of the tools and service providers we use may process personal information outside the United Kingdom or European Economic Area.

Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place, such as using providers with recognised data protection safeguards or contractual protections.

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. As a general guide:

We may delete or anonymise information sooner where it is no longer needed.

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

These measures may include access controls, password protection, secure cloud systems, limited staff access and internal data handling procedures.

No method of transmission or storage is completely secure, but we take reasonable steps to protect the information we hold.

Depending on where you are located and which data protection laws apply, you may have rights in relation to your personal information. These may include the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information.
• Ask us to restrict how we use your information.
• Object to certain types of processing.
• Withdraw consent where we rely on consent.
• Ask for a copy of your data in a portable format.
• Complain to a data protection authority.

To exercise your rights, contact us at:

We may need to verify your identity before responding to certain requests.

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You may also have the right to complain to the UK Information Commissioner's Office.

Our website, emails, adverts or messages may include links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before providing personal information to them.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, advertising activity or data practices.

The latest version will be published on our website with the updated date shown at the top.

For questions about this Privacy Policy or how we handle personal information, contact: